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Trinity Roots

Trinity Roots / legal

Privacy Policy

How we collect, use, and protect the information you share with Trinity Roots.

01

Overview

This Privacy Policy explains how Trinity Roots LLC (“Trinity Roots,” “we,” “us”) collects, uses, and protects information when you visit trinity-roots.com (the “Site”) or contact our nursery.

By using the Site, you acknowledge the practices described here. If you do not agree, please do not use the Site.

02

Information we collect

Information you provide. When you submit an inquiry through our contact form, we collect your first and last name, phone number, email address, the subject and content of your message, and how you heard about us. If you call or email us directly, we receive the information you choose to share.

Information collected automatically. Like most websites, our servers and service providers may record standard technical data such as IP address, browser type, device information, pages visited, and the date and time of a visit. This information is used to operate, secure, and troubleshoot the Site.

We do not knowingly collect sensitive personal information, and we do not process payments through the Site.

03

Cookies and similar technologies

The Site uses a small number of cookies that are necessary for it to work:

  • Age verification. When you confirm you are 21 or older, we store a cookie so you are not asked again on each visit. It expires after one year.
  • Spam and abuse protection. Our contact form uses Cloudflare Turnstile to confirm that submissions come from real people. Cloudflare may process device and interaction data for this purpose under its own privacy policy.

You can clear or block cookies in your browser settings. If you do, you may be asked to confirm your age again and some features may not work as intended.

04

How we use information

  • To respond to inquiries about seeds, clones, and availability.
  • To schedule appointments and communicate about orders handled directly with the nursery.
  • To operate, maintain, secure, and improve the Site, including preventing spam and fraud.
  • To comply with legal, licensing, and regulatory obligations that apply to a licensed California cannabis business.

05

How we share information

We do not sell or rent your personal information, and we do not share it for cross-context behavioral advertising.

We may share information only in these limited situations:

  • With service providers that help us host the Site, deliver inquiries, and protect against abuse, who may use it only to perform services for us.
  • When required by law, regulation, subpoena, or a request from a licensing or government authority.
  • To protect the rights, safety, or property of Trinity Roots, our customers, or others.
  • In connection with a merger, acquisition, or sale of business assets, subject to this Policy.

06

Retention and security

We keep inquiry information only as long as reasonably needed to respond, maintain business records, and meet legal obligations. We use reasonable administrative and technical safeguards to protect it, but no method of transmission or storage is completely secure.

07

Your California privacy rights

If you are a California resident, applicable law may give you the right to:

  • Know what personal information we collect and how it is used.
  • Request a copy of the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Opt out of the sale or sharing of personal information. We do not sell or share personal information.
  • Not be discriminated against for exercising these rights.

To make a request, email sales@trinity-roots.com or call (530) 618-1505. We may need to verify your identity before completing a request.

08

Age restriction

The Site is intended only for adults 21 years of age or older. We do not knowingly collect information from anyone under 21. If you believe a minor has provided us information, contact us and we will delete it.

10

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised. Continued use of the Site after an update means you accept the revised Policy. Please also review our Terms & Conditions.

Questions about this page? Reach us at sales@trinity-roots.com or through our contact page.